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Because of the current situation, millions and millions of workers in tourism are facing the threat of having to close their businesses or getting laid off. For some of them, Virtual Reality is exactly what could save them. VR is becoming more and more important in everyday life. In the last year, we saw a growth in its use since VR allows you to experience far away locations from the comfort of your home.

If you are a travel agent, and want to showcase the destinations you promote, VR can be of great help. Inspire your customers to travel by showing them the best of the country and creating a simulated experience that will make them want to visit that place in person as well.

If you own a hotel, or rent any type of accommodation, then you should think of VR as a try-before-you-buy method. It should be a way to show your potential customers what they can expect from the location, hype them up and make them want to see it in real life. Great use of VR can be showing a teaser of your accommodation, location, and facilities you offer.

The first time that self check-in became available was at the airport in New Jersey in 1995. Over the years, more and more businesses made self check-in available. However, the true boom is happening right now since it is advisable to avoid direct contact. This not only ensures that people keep their distance, but it is often much faster than having a human check every single document or ticket.

If self check-in gains enough steam, in the near future we won’t have to wait in huge lines to get to the aeroplane or wait to get checked into hotel rooms. Even though it is a bit impersonal, we agree that it is the best way to keep distance and avoid having huge crowds in the same room.

It is also giving your guests a choice. Some would much rather be accommodated by staff, while some like to avoid them. It is also giving them more time in the day to check-in – they can check-in into their apartment at 6 PM, or at 2 AM or any other time if you decide to have that kind of policy. By having self check-in, you will be able to speed up the process, and give more flexibility which tourists always appreciate.

Robots are not a thing of the sci-fi world anymore… and that’s even true for the travel industry. They take many forms – from a chatbot integrated with a website to a real-looking robot that carries your bags to your room. They are constantly improving and who knows what the future awaits for them. In the travel industry, we see a lot of places where robots can be used.

The ones used the most, and that can now be found almost everywhere, are chatbots. They can be a great help for your business. You should think of them as 24/7 workers who can help the people you hire to focus on more important tasks rather than the one that is often repetitive, such as answering the questions all travellers have at some point of their trip.

We covered VR, but we need to mention AR as well. The main difference between the two is that AR doesn’t replace the real-world environment as VR does. It is typically experienced through smartphones or tablets, so it is more accessible to a larger group of people. The simplest way to explain it would probably be to mention that Pokemon GO is an AR game.